Difference between revisions of "Nokia dead phone USB flashing with Phoenix Service Software"

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(→‎Notes)
(→‎Dead Nokia phone flashing procedure)
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** download firmware using [[Navifirm]]
 
** download firmware using [[Navifirm]]
  
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== Dead Nokia phone flashing procedure ==
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1. Remove phone from cable. Make sure it is turned off. If it is neccessary, remove and insert battery.
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2. Run Phoenix Service Software as administrator. (Windows Vista, 7: right click -> run as administrator; XP: login with administrator privileges). Select "NO CONNECTION" as connection type.
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[[File:Nokia_Phoenix_dead_flashing_01.jpg]]
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3. Select "Open Product" option in "File" menu.
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[[File:Nokia_Phoenix_dead_flashing_02.jpg]]
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4. A window will appear, select the mobile phone. The product code of the mobile phone is on the sticker under the battery. (Usually RM-xxx)
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[[File:Nokia_Phoenix_dead_flashing_03.jpg]]
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5. Select "Firmware Update" option in "Flashing" menu.
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[[File:Nokia_Phoenix_dead_flashing_04.jpg]]
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6. Press "..." button on the top-right corner of the window to select the language pack / product code You want to flash on phone.
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[[File:Nokia_Phoenix_dead_flashing_05.jpg]]
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7. Now select the product code / language pack You want to flash on phone, and press OK button.
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[[File:Nokia_Phoenix_dead_flashing_06.jpg]]
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8. Tick Dead phone USB flashing.
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[[File:Nokia_Phoenix_dead_flashing_07.jpg]]
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9. Press "Update Software" to start the firmware update procedure.<br />''If phone does not turn on after software update, try again the procedure, and press "Refurbish" instead of "Firmware Update"!''
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[[File:Nokia_Phoenix_dead_flashing_08.jpg]]
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10. Follow the instructions: (if that method doesn't work, press OK, then press power on button on phone and right after connect the usb cable)
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[[File:Nokia_Phoenix_dead_flashing_09.jpg]]
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11. Phone firmware update process should start.
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[[File:Nokia_Phoenix_dead_flashing_10.jpg]]
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12. When the update process finished, a window will appear: "Firmware updating succeded."
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[[File:Nokia_Phoenix_dead_flashing_11.jpg]]
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13. Remove phone from cable, and try to turn it on. It may happen that the phone doesn't turn on. Hardware error, firmware downgrade or bad certificate could cause that problem.
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== Possible error messages ==
 
== Possible error messages ==

Revision as of 08:25, 10 August 2012

Dead Nokia mobile phone repair procedure using Phoenix Service Software.

Also known as

  • Nokia dead USB with Phoenix Service Software
  • Nokia repair flash using Phoenix Service Software
  • Nokia dead phone flashing howto Phoenix Service Software

Notes

  • Phone battery should be charged (check it in another phone)
  • It is recommended to close all applications (on computer)
  • You may lose any warranty by flashing the phone
  • Even though the pictures show the flashing of a Nokia N8-00, this procedure applies to all BB5 Nokia phones
  • Phoenix does not check the firmware version of the phone, and downgrading the firmware could lead to the phone not turning on; therefore use the newest firmware available
  • Always use the appropriate firmware for phone and check the product name on the sticker below the battery!

What is needed?

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Possible error messages

Visit Nokia Phoenix Service Software - Possible error messages section for more.

Getting list of files to be flashed failed 
Visit Nokia Phoenix Service Software - Getting list of files to be flashed failed error wiki page for more information and solution.

See also

Retrieved from "http://www.cpkb.org/w/index.php?title=Nokia_dead_phone_USB_flashing_with_Phoenix_Service_Software&oldid=12489"